Shipping policy

Thank you for choosing to shop with Qore. We are committed to providing a smooth, reliable, and transparent shipping experience.

As soon as you place your order, you will receive an order confirmation email. This confirms that we have received your order and that your payment has been authorized.

We ship to customers across the United States and aim to keep you informed with order status and tracking updates throughout the delivery process.

Once your order has been submitted, you will receive order status and shipping information. A tracking number will be sent to you by email once your order has been shipped.

Shipping Charges

We offer free shipping on all orders within the United States, with no minimum purchase required.

Order Acceptance & Pricing

Please note that there may be circumstances in which an order cannot be processed for various reasons. Qore reserves the right to refuse or cancel an order when necessary, including in cases involving suspected fraudulent activity, incorrect pricing or product information, inventory issues, or other order-processing concerns.

You may be asked to provide additional information or verification, including your phone number, billing information, or shipping address, before an order is accepted or processed.

To help prevent unauthorized or fraudulent transactions, Qore may verify payment and customer information. If an order is identified as potentially fraudulent or unauthorized, we may cancel the order and notify you.

We make every effort to ensure that product descriptions, availability, and prices displayed on our website are accurate. However, errors may occasionally occur. If a product is listed with an incorrect price or information due to an error, Qore reserves the right to contact you for instructions or cancel the order and notify you of the cancellation.

If an order is canceled, any applicable payment authorization or charge will be reversed or refunded according to the payment method and applicable processing times.

Every effort is made to process and dispatch orders as quickly as possible.

Handling, Transit, and Order Cut-Off Time for the USA

Handling time: 1–3 business days
Transit time: 5–10 business days
Order cut-off time: 2:00 PM
Time zone: Eastern Time (EST)

Orders are processed Monday through Friday, excluding applicable holidays.

Delivery times are estimates and may vary depending on the destination, carrier, weather, seasonal demand, and other circumstances outside our control.

What Happens After I Place an Order?

After placing your order, you will receive a confirmation email containing your order number and order details.

Orders typically ship within 1–3 business days, excluding weekends and holidays.

Products requiring customization may require additional processing time. If an order contains a customized item, we may contact you separately to confirm the required customization before processing and shipping the order.

Please check your spam or junk folder if you do not see your confirmation email.

If you do not receive an order confirmation email, please contact us at:

Email: support@Qoreskin.com
Subject: Order Confirmation Not Received

Our support team will assist you with your order information.

Which Carriers Do You Ship With?

We work with trusted shipping carriers to provide safe and reliable delivery.

All shipped orders include tracking information. Your tracking number will be sent to the email address provided at checkout once your order has been dispatched.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become active after the tracking number has been issued.

Delivery Responsibility

Customers are responsible for providing accurate and complete shipping information at checkout.

Please ensure that the following information is correct before placing your order:

Full name
Complete shipping address
Apartment, suite, or unit number, if applicable
Phone number
Postal/ZIP code

Qore is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Item Not Received

If you have not received your order within the estimated delivery timeframe, please contact us at:

Email: support@Qoreskin.com

We will review the shipment and, when appropriate, work with the shipping carrier to investigate the issue and provide an update.

Undelivered Packages

If a package is returned to us because of an incorrect or incomplete address, failure to collect the package, or refusal of delivery, additional shipping charges may apply if a new shipment is requested.

Lost Packages

If your package appears to be lost in transit, please contact us within 7 days of the estimated delivery date.

We will investigate the shipment with the applicable carrier. If the package is confirmed as lost, Qore may provide a replacement, subject to product availability, or issue a refund as appropriate.

Delivery Delays

Delivery delays may occur due to circumstances outside our control, including severe weather, transportation disruptions, carrier delays, natural events, or unusually high seasonal demand.

If we become aware of a significant shipping delay affecting your order, we will make reasonable efforts to keep you informed.

Change of Address

If you need to change your shipping address, please contact us as soon as possible after placing your order.

We will make reasonable efforts to accommodate address changes before the order is shipped. Once an order has been dispatched, we may not be able to change the shipping address.

Incorrect Address

If an incorrect or incomplete shipping address is provided at checkout, delivery may be delayed or the package may be returned to us.

Customers may be responsible for additional shipping costs associated with reshipping an order when the original shipment could not be delivered due to incorrect or incomplete address information.

Order Changes & Cancellations

Orders may be modified or canceled within 24 hours of purchase, provided the order has not already been processed or shipped.

After an order has been processed or shipped, changes or cancellations may no longer be possible.

If you need to modify or cancel an order, please contact us as soon as possible at: